Jenner & Block London LLP Regulatory Notice

Lawyers in the London office provide legal services through Jenner & Block London LLP, an affiliate of Jenner & Block LLP. Jenner & Block London LLP is a limited liability partnership established under the laws of the State of Delaware, USA and is authorised and regulated by the Solicitors Regulation Authority (“SRA”) with SRA number 615729.
Jenner & Block London LLP’s lawyers include both English solicitors and barristers, and attorneys admitted in the United States. Its non-solicitor partners are either registered as Registered Foreign Lawyers with the SRA, or in the case of barristers, are regulated by the Bar Standards Board.
The SRA Standards and Regulations set out our professional and ethical rules and obligations (including the SRA Code of Conduct and SRA Accounts Rules), and can be viewed at To view our SRA badge, please click here.
Jenner & Block London LLP
17th Floor
25 Old Broad Street
London  EC2N 1 HQ
Telephone: +44 (0) 330 060 5400
Fax: +44 (0) 330 060 5499
Jenner & Block London LLP’s registration number for Value Added Tax in the United Kingdom is GB 208 2727 17.
We are committed to providing high-quality legal service to all our clients. When something goes wrong, we aim to deal promptly, fairly and effectively with any complaint a client may have about any aspect of our service.  In the event of a problem in connection with our work for a client (which could include a complaint about our invoices), the client is entitled to complain.  If at any point a client becomes unhappy or concerned about the service we have provided, the client should inform us immediately, so that we can do our best to resolve the problem. 
In the first instance it may be helpful for the client to contact the lawyer responsible for their matter or, alternatively, the firm’s complaints officer Robert Dalling. Jenner & Block has a written complaints handling policy, a copy of which can be found here
We have eight weeks to consider a complaint.  If a complaint is not dealt with by us to the client’s satisfaction, certain clients have the right to take a complaint to the Legal Ombudsman.  They will look at a complaint independently and it will not affect how we handle a client’s matter.
Before accepting a complaint for investigation, the Legal Ombudsman will check that the client tried to resolve the complaint with us first.  
In most cases a client will need to bring a complaint to the Legal Ombudsman within six months of receiving a final response from us about the complaint, and also no more than either six years from the date of act/omission or three years from when the client should reasonably have known there was cause for complaint.
The Legal Ombudsman can be contacted as follows:
Call: 0300 555 0333 between 9am to 5pm.
Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ
In addition, the Solicitors Regulation Authority can address concerns about our behaviour, such as any questions or allegations involving dishonesty, taking or losing a client’s money or treating you unfairly because of age, a disability or certain other characteristics.
Concerns can be raised with the Solicitors Regulation Authority at
If your complaint is in relation to our bill then there may also be a right to object to the bill by applying to the court for an assessment of the bill under Part III of the Solicitors Act 1974.
Jenner & Block London LLP has professional indemnity insurance in England and Wales with the insurer Pembroke Syndicate 4000, 8 Fenchurch Place, London. The policy number is PSLNS1801203. This insurance extends to claims brought against Jenner & Block London LLP.
Jenner & Block London LLP is committed to ensuring that it acts in accordance with applicable data protection and privacy laws when it collects and uses information provided to it or information about visitors to its website. You may view the firm’s Privacy Policy here and its Cookie Policy here. If you have any questions or concerns about these policies, please contact us at


Jenner & Block London LLP

ジェナー&ブロックのロンドンオフィスは、Jenner & Block LLP の関連組織であるJenner & Block London LLPを通じて運営され、その所属弁護士によりリーガルサービスを提供しています。Jenner & Block London LLPは、米国デラウェア州法により設立された有限責任事業組合(limited liability partnership)であり、ソリシター規制機関(SRA)より認可・規制を受けています(SRA番号615729)。
Jenner & Block London LLPには、英国のソリシター、バリスター、および、米国で弁護士資格を有する弁護士が所属しており、英国のソリシター資格を有しない弁護士は登録外国弁護士(Registered Foreign Lawyers)としてSRAに登録されているか、バリスターの場合にはバリスター規制委員会(Bar Standards Board)によって規制されています。

Jenner & Block London LLP

17th Floor
25 Old Broad Street
London  EC2N 1 HQ

Telephone:     +44 (0)33 0060 5400
Fax:                +44 (0)33 0060 5499

まずは、案件担当弁護士にご連絡をお取り頂くか、または、当事務所の苦情対応オフィサーであるRobert Dalling 弁護士にご連絡ください。不服・苦情への対処に関するJenner & Block London LLPのポリシーは、こちらでご確認頂くことができます。
0300 555 0333(午前9時から午後5時)
Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ
Jenner & Block London LLPは、イングランドおよびウェールズにおいて、Pembroke Syndicate 4000(住所:8 Fenchurch Place, London、保険番号はPSLNS1801203)と保険契約を締結し、専門職賠償責任保険を有します。この保険は、Jenner & Block London LLPに対する請求にも及びます。
Jenner & Block London LLPは、提供された情報や本ウェブサイトの閲覧者に関する情報の収集・利用にあたり、データ保護やプライバシーに関する法を遵守することをお約束します。当事務所のプライバシーポリシーはこちらで、クッキーに関するポリシーはこちらです。これらのポリシーについてご質問やご懸念がありましたら、dataprotection@jenner.comまでご連絡ください。

제너& 블록런던LLP

런던 사무소의 변호사는 제너 & 블록 LLP의 계열사인 제너 & 블록 런던 LLP를 통해 법률 서비스를 제공합니다. 제너 & 블록 런던 LLP는 미국 델라웨어 주의 법에 의해 설립된 유한책임회사로, 사무변호사 규제국("SRA")으로부터 SRA 번호 615729로 승인되고 규제되었습니다.   

제너 & 블록 런던 LLP의 변호사는 영국 사무 변호사이거나  미국에서 승인 받은 변호사입니다.  회사의 비-사무 변호사 파트너는 공인된 외국인 변호사로 등록되어 있습니다. 

SRA 규제/표준은 본 회사의 전문적이고 윤리적인 규칙과 의무(SRA 수행코드와 SRA 계정 규정을 포함)를 제시하며 ,에서 확인하실 수 있고 있습니다. 

제너 & 블록 런던 LLP
25 Old Broad Street
London EC2N 1 HQ
전화번호: +44 (0) 330 060 5400
팩스번호: +44 (0) 330 060 5499
제너 & 블록런던 LLP의영국내부가가치세등록번호는 GB 208 2727 17입니다.

불만 사항

본회사는모든고객에게고품질의법률서비스를제공하는데전념하고있습니다. 문제가생길시, 회사의서비스에대한어떤불만이제기되었더라도신속하고공정하며효과적으로처리하고자노력하고있습니다.  만약문제가고객업무와관련되었다면 (청구서에대한불만도포함하여) 이용자는불만을제기할수있습니다.  만약회사가제공하는서비스에관한부분에고객의불만이나우려가있을경우, 문제를해결을위한최선의노력을다할수있도록즉시공지하여주십시오.  

첫번째의 경우 고객이 불만을 느낀 문제에 관한 책임을 가지고 있는 변호사에게 연락하거나 회사 사항 담당자인 티모시 호르밧(Robert Dalling)씨에게 연락을 취할 수 있습니다. 제너 & 블록사는 불만 사항을 서면으로 처리하는 정책을 지니고 있으며, 해당 서류의 사본은이곳 here에서찾아보실수있습니다. 

본 회사는 불만 사항을 해결하기 위하여 8주간의 시간을 가질 수 있습니다. 불만 사항에 대한 처리가 고객을 만족시키지 않는 경우 해당 고객은 옴부즈만 (민원처리) 위원회에 불만처리를 제기할 권리가 있습니다. 그들은 독립적으로 불만 사항을 검토할 것이며 이는 본 회사가 고객의 소송 업무를  담당하는데 있어영향을 주지 않을 것입니다.

불만사항에대한조사에동의하기전, 옴부즈만위원회는우선이용자가해당불만사항을본회사와함께처리하고자시도하였는지에대해먼저검토할것입니다. 

대부분의경우고객은불만사항에관해본회사측의최종답변을받은후 6개월이내에옴부즈만위원회에불만사항을제기해야하며, 행동/불이행의날짜로부터 6년, 고객이불만사항의요인이있다는것을합리적으로인지했어야했을시기로부터 3년이내에불만사항을제기해야합니다. 

전화번호: 0300 555 0333 (오전 9시부터오후 5시까지통화가능)
옴부즈만 위원회,  PO Box6806, Wolverhampton, WV1 9WJ  

추가적으로, 사무변호사규제국은부정과관련된질문이나의혹이있을때또는고객의자금갈취및손실, 나이나장애또는다른특징을이유로불공정하게대하는경우와같은태도에관한우려요인을담당할수있습니다. 


불만사항이청구서와관련이있는경우귀하는 1974년변호사법제 3항에따라청구서에대한심사를법원에신청함으로청구서에대해이의를제기할수있습니다.


제너 & 블록런던 LLP는런던의 8 펜처치플레이스펨브룩신디케이트 4000에위치한보험회사에영국과웨일즈에전문손해보험을보유하고있습니다. 보험증권번호는 PSLNS1801203입니다. 해당보험은제너 & 블록런던 LLP에제기된클레임을보장합니다. 


제너 & 블록런던 LLP는제공되는정보나사이트방문자정보를사용하고수집하는경우관련데이터보호와개인정보보호법에따라운영하고준수하기위해노력하고있습니다. 귀하는회사의개인정보보호정책을이곳here 에서, 쿠키정책은이곳here을통해알아보실수있습니다. 만약해당정책에대한질문이나우려사항이있는경우, dataprotection@jenner.com으로문의해주십시오.