May 22, 2020

In this column, Jenner & Block Co-Managing Partners Katya Jestin and Randy Mehrberg collaborate with Chief Marketing and Business Development Officer Justin Portaz to discuss how the pandemic requires new approaches to building and maintaining client relationships.  The authors share seven tips and reminders for strengthening your connections and standing out, while also ensuring that teams get through the pandemic together with their clients:  “In a crisis, sometimes the natural instinct is to not want to 'bother' people.  But ours is a relationships business and—now more than ever—clients need to hear from you as a trusted adviser and, just as importantly, as a friend.”