By: Michael W. Ross
I recently attended LendIt’s 2020 conference, the largest Fintech conference of the year. Kudos to everyone at LendIt for successfully transitioning the conference to a remote platform – it was a great few days of speakers and topics including really slick tools for engagement and networking. In this post, I’m sharing rough notes on my top three takeaways from the sessions I attended. This is by no means a comprehensive recap, and, if you attended, I’d love to hear from you about what you thought.
Artificial Intelligence. First, artificial intelligence and machine learning are on everyone’s mind these days. From regulators to service providers to financial institutions, speakers honed in on the use of AI for everything from underwriting, to risk analysis, to loan servicing, to many other things. Everyone is talking about the risks and rewards of using these new tools, including how to hone their models and how much to involve a human touch. As I listened, the relevance of our prior writing and talks on the potential for enforcement activity in the area of AI was top of mind – it has stayed quite relevant. Check it out!
Serving the Underserved. Relatedly, almost everyone seems to be talking about how technology is helping improve access to credit and banking services to those previously cut out – not only the use of AI, but also the overall digitization of banking, payments, and credit. Thought leaders are focused on looking beyond the ordinary credit file; on the use of mobile services to reach new consumers; and on the growth of non-traditional payment platforms. Stay tuned for developments in this area, including the broadening of the “payments” world to include non-financial institutions.
Partnerships. Last, partnerships are all the rage. Financial institutions are buying startups, in addition to investing in technology themselves; smaller banks, community banks, and others are partnering to keep up with the latest tech trends; and regulators are focused on the third-party risk issues that partnerships raise, and also on allowing third parties to keep smaller banks competitive through partnerships. This area is not limited to true lender issues – especially keep an eye on the FDIC’s recent request for information on standard-setting for third-party service providers.
Again, these are just some blog thoughts from one attendee – please get in touch with your reactions and thoughts!