Jenner & Block

BTI Recognizes Richard Ziegler as Client Service "All Star"

The BTI Consulting Group, the industry leader in evaluating client satisfaction for professional services, today recognized Jenner & Block New York Managing Partner Richard F. Ziegler as part of its “all star team” of attorneys. According to BTI, Mr. Ziegler and fellow all-stars show an impressive ability to “take a position, proffer creative solutions and outline prospective scenarios for moving ahead,” and “were the first to define new tactics to reduce costs, revisit staffing and billing strategies at their firms.”

To determine this year’s “BTI Client Service All Stars,” the company interviewed 240 corporate counsel from large and Fortune 1000 companies to probe at all aspects of client relationships. According to BTI, Mr. Ziegler is part of an exclusive group of 164 attorneys worldwide who were singled out by name as part of BTI’s survey.

Mr. Ziegler is Managing Partner of the Firm's New York office, Co-Chair of the International Arbitration Practice and former Co-Chair of the Complex Commercial Litigation Practice.  Since joining Jenner & Block two years ago, he has handled numerous major commercial disputes, led four international arbitrations and represented clients with multi-billion dollar claims against financial institutions arising from the credit crisis. In the governance and compliance arenas, Mr. Ziegler has advised boards of directors on compliance and stockholder matters and conducted internal investigations.  Prior to joining the Firm, Mr. Ziegler served as Senior Vice President, Legal Affairs and General Counsel at the 3M Company.

Drawing on his experience as in-house and external counsel Mr. Ziegler is a frequent author and speaker on compliance and governance matters. He has published on the role of the board of directors in corporate compliance programs, and wrote the chapter on FCPA compliance programs in a forthcoming treatise. He is a co-chair of the 2010 PLI Corporate Compliance and Ethics Institute in New York. 

Before joining 3M, Mr. Ziegler had been Chairman of the Committee on Professional Ethics of the New York State Bar Association.  He has taught a seminar on ethics and complex litigation at Columbia Law School and has been a member of the faculty of the trial advocacy program at Cardozo Law School. Mr. Ziegler earned his law degree magna cum laude from Harvard Law School, where he served as an Editor of the Harvard Law Review. He received his B.A. from Yale College summa cum laude.